Only purchases made directly from our online store www.icc77.com qualify for our policy.
RETURNS:
Our policy lasts 15 days. lf 15 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To complete your return, please contact our support team, we require a receipt or proof of purchase. Delivery of packages to the courier : Unload your packages at their store or collection point.
You will be responsible for paving for your own shipping costs for returning your item. Return shipping costs are non-refundable.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 14 days after delivery.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 14 days after delivery.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.
If you receive a refund, the cost of initial shipping will be deducteI from your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.
If you receive a refund, the cost of initial shipping will be deducteI from your refund.
Customer service hours: Monday to Friday, 8:00 AM to 6:00 PM (excluding holidays).